manage your online reputation

  Online reviews have clearly given consumers that power when it comes to reputation and word-of-mouth.  With the ability to share their experience with others, your patients are now in control of the things that are said about your practice. In addition to sharing their experiences for the world to see, others (i.e., potential patients) [...]

Create A Process To Handle Negative Reviews

As a business owner you can do everything in your power to ensure that your patients have a great experience but sooner or later it will happen… you WILL eventually receive a negative review posted online about your practice. So when thinking about handling negative reviews of your business the question you have to answer is [...]

quickly and easily respond to google reviews

Getting LOTS of Google reviews is a very important part of building a positive online reputation and one important, but often overlooked part of maintaining your reputation is taking the time to respond to these reviews. Customer service is a critical part of building a thriving, profitable dental practice and when you take the time to [...]

3 Ways Patient Reviews Help SEO

patient reviews

There are lots of ways your practice can improve your visibility in the search engines, but did you know that gettings patient reviews is one of the most effective ways? Reviews fall into a category called ‘user generated content’ and they’re a powerful way to effect your search engine positioning. When you look at the [...]

Over 40 New 5-Star Google Reviews in Just 4 Weeks

Google 3-pack listing for dentist Chickasha OK

We’ve talked many, many times here about the critical importance of gettings lots of positive Google reviews. Google’s still the 800lb gorilla of local search and for a large majority of potential patients that will go online looking for a dentist in your geographic area, it’s the search they’re going to use. Plus, given the [...]